Privacy Policy

This page explains the practical way customer information is used for orders, personalization, support, and store communication.

Information used for orders

• We use checkout details to process payment, prepare the order, arrange shipping, and provide customer support.
• Uploaded photos, engraving text, and order notes are used to create the personalized product selected by the customer.

Communication

• We may contact you about order details, photo quality, shipping updates, customer support, or store service messages.
• Marketing emails are sent only where allowed and can be unsubscribed from when available.

Data protection

• Customer information is handled through Shopify and connected services needed to operate the store.
• Uploaded personalization files are used for order production and support review.

Questions

• For privacy-related questions, contact us with your order number or account email.